We already have in-house technicians, why would we use your services?

The purpose of our services is to supplement your in-house team, not replace it. There are several reasons to use Configuration.Tech in conjunction with your in-house technicians.

• Your in-house technician staff cannot support the current backlog of work. Configuration.Tech can supplement the workload to prevent project delays.
• Your in-house technician staff does not have the required manufacture certification, or it has been an extended period since they have worked on a specific product line. Configuration.Tech is certified in most security platforms. Configuration.Tech can supplement your current staff.
• Rather than an estimated labor cost, Configuration.Tech provides a fixed cost based on the quantity of security devices. This pricing structure eliminates the risk of labor cost overruns that would otherwise reduce the project’s profit margin.
• Configuration.Tech’s services are a project-based cost rather than overhead. When looking to grow the technician staff, Configuration.Tech will reduce the risk and financial burden of onboarding a new team member.

Will Configuration.Tech increase the cost of a project?

• Configuration.Tech will be responsible for all aspects of deploying the security solution except for the physical installation. Therefore, the cost for Configuration.Tech’s services is equal to or less than the same portion you would normally apply to your staff.
• Configuration.Tech’s fixed cost model is priced to allow for 30% gross margin and remain competitive.

How can you improve our business compared to how we do it now?

• Elimination of risk. Estimating in-house technician labor always carries a degree of risk such as a problem in the field, phones calls with tech-support, scheduling conflicts, etc. Configuration.Tech’s fixed cost pricing model guarantees you will not lose profit margin based on technician labor costs.
• Smoother deployment. While your installation team is completing the cabling infrastructure, Configuration.Tech is building out and configuring the entire security platform as though it was installed in the field. All the equipment is then labeled and packaged, providing your installation team with a ‘plug-n-play’ solution.
• Configuration.Tech is trained and certified in a wide range of products. This allows you more opportunities to pursue projects you would not be able to otherwise.
• Our cost is project based rather than employee overhead.

Will Configuration.Tech steal our customer?

• Configuration.Tech becomes part of your team.We want your organization to be a satisfied client who we can repeatedly partner with on additional projects.
• Configuration.Tech’s business model is based on technician services resulting in a plug-n-play solution at a fixed cost. We do not resell system hardware or software.

Will adding your services delay our proposal process?

• With our menu style pricing based on the quantity of security devices, Configuration.Tech can respond with a same day fixed cost proposal.